The Marketing of the Seiko Spring Drive and a
Detailed Review of Living with the Watch
by James Dowling
Photography by J. D. Lowe
October 2005
I had a very interesting meeting with several of the Seiko executives
responsible for the design, production & launch of the new Seiko Spring
Drive watch, recently in Tokyo, at their head office.
Whilst the watch itself is very interesting, what is, in my opinion, even
more interesting is the role this watch will play in the global
repositioning of Seiko as a watch brand. Last year Seiko commissioned
Gallup, the polling firm, to do a survey on consumers' perceptions and
values of watch brands. The results could not have been easy reading for
Seiko; the respondents to the survey placed the company and the notional
value of the watches somewhat higher than either Bulova or Citizen but lower
than all the Swiss brands. And whilst the perceived value of a Seiko watch
had risen since the previous year, it had only done so from a low of $191 to
$222.
When Mr. Shinji Hattori took over the reigns at Seiko, he made a decision to
raise the perceived image of Seiko outside Japan, to move it from one where
the perceived value of a Seiko watch was in the low $200s into the image it
has always had in Japan, that of a fully integrated watch company, a leader
in technology and one whose perceived value would be several times higher
than the one it currently has. The international launch of the Spring Drive
fulfils all of these objectives; in one bold move it separates Seiko from
all other watch companies, introducing a technology which is not currently
used by any other company and one which promises to deliver unheard of
accuracy in what is essentially a mechanical watch.
It is now fairly well known that Toyota lose a significant sum of money on
every Prius hybrid car that they sell; however they have made the decision
that the benefits to their reputation both in the technology and
environmental areas are worth that cost. I have a gut feeling that Seiko may
be following a similar route with the Spring Drive and subsidizing the
retail price of the watch. If you look at the price of the Credor Spring
Drive and then factor in the point that the new Seiko movement is actually
more complicated than the Credor version, as it uses an automatic winding
system compared to the Credor's manual movement. The new Seiko movement is
still assembled by the tiny team of 5 watchmakers at the Suwa factory who
currently make the Credor and Japanese domestic Spring Drives. They are
Seiko's most qualified workers and represent a genuine bottleneck in the
ultimate production capacity for the new movement. It is estimated that the
first watches will hit the stores in October/November and that less than 600
will be available worldwide before Christmas this year and less than 200 of
those will be reaching the US. Obviously watchnuts, early adopters,
technology freaks and Seiko management will easily soak up this small
quantity, in fact I think the initial audience for this new watch &
technology is in excess of 5,000 individuals. In other words I think that
Seiko could sell 5,000 of these without any real advertising, just the spin
off from stories such as this one and similar ones in both watch &
technology magazines. The real test for the Spring Drive will come when all
of these people have been satisfied and general market customers have to be
convinced not only about the technology but about the whole concept of a
$3,500 Seiko.
For what is very much a low production watch, Seiko have made the brave
decision to offer two different models, either strap or bracelet models;
what makes the decision brave is that they have chosen to give each of these
variations different case and dial designs. The case design of the bracelet
version is discussed below whilst the strap model uses a double bulged case,
which (in my opinion) bears an unfortunate resemblance to Bibendum (the
Michelin Man), it also differs from the bracelet version in only being
available as a subsidiary seconds model, whilst the bracelet model has a
sweep seconds hand.
The watch has already proved to be a hit with those retailers who saw the
watch at Basel earlier this year, as an example, retailers in Ireland
snapped up the country's full allocation of watches within 48 hours of the
Basel launch.
Seiko's attention to detail is also evident in the packaging of the watch;
the box is made from what appears to be white leather, with a woven top
which has a mirrored panel on which the watch name is inscribed. The box
interior is in contrasting black leather with the watch centered on a pad,
inside a raised circle, also inside the box is the certificate printed on a
velum like material. The outer box also contains the instruction manual,
which as it is in many languages, is as thick as a copy of the Readers'
Digest and a DVD which contains a video showing how the Spring Drive works.

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But the marketing looks smart to me & I think that they will succeed, for a
start they have chosen NOT to use their Asian market only brands such as
Credor or Grand Seiko, but have had the courage to launch the watch as a
Seiko, plain and simple. Interestingly the watch will not be sold in Japan;
it is principally a Europe and North American market only watch. The look of
the watch plays an important role in its possible future success and here
they have been really smart; it is the perfect watch for today's market,
slightly oversized at 42 and 40.5 mm, and (for a Japanese watch) remarkably
simple in design. The use of a concave sided drum shaped case (on the
bracelet model) is unique in my experience and the finish on the case with
its discreet use of polished and brushed finishes is remarkably restrained,
the hands are works of art in themselves when examined through a 10 power
loupe and the dial is protected by an anti reflection coated sapphire
crystal rather than the 'hardlex' normally used by Seiko. The dial design is
probably the nicest I have ever seen from Seiko, it has a wonderful high
gloss finish (particularly on the black dial) with both the frame around the
date window & the name 'Seiko' being raised from the dial surface. The
winding indicator particularly rewards detailed inspection under high
magnification; it is machine sunk several millimetres below the dial surface
and features some of the nicest guilloche work I have ever seen. There are
two distinct guilloche patterns one which is sunburst finish and radiates
from the centre pinion of the wind indicator and one which is at right
angles to it and is coloured silver and bears the actual graduations. The
indices are diamond cut rectangles, highly polished and applied to the dial
surface. The overall design concept is one of circles inside circles, which
explains the side profile (if you think about it) and this is carried
through to the winder where a small decentred circle is machined into its
flat face.


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I am extremely impressed by the bracelet, it is smooth beautifully
constructed and very intelligently designed, for example the links are not
symmetrical; rather one end is convex and the other concave, which allows
each link to 'nest' inside its neighbour (see the attached picture for
details), this results in there being less spaces between the links and
therefore less chance of grit and detritus being caught in the gaps.

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Having now lived with the watch for over four weeks, I can say I am very
happy with the watch; it has never been off my wrist in that time (well
actually there were two periods, one of five hours and another of 7 hours),
I have showered with it, moved furniture and banged out several thousand
words on my computer. In other words, normal life, during that period it has
lost just less than one second. So I would expect it to be one second out in
a month; which, in my opinion, is a phenomenal level of accuracy.
In conclusion I would like to wish Seiko well with this new watch,
completely new concepts are rare in horology and Seiko are to be
congratulated on having the will to bring this one to production; if you
don't jump, you will never know if you can fly.
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