With Breitling

Archives October 11, 2002 admin


TIMEZONE BREITLING CHAT

Starting at 3:16PM PDT

Note: BU = Breitling USA

The first two answers are minus the original questions

 

BU:

-Regarding the Spatiograph, the base movement
is the 2892 A2. The module on top is custom designed for Breitling by Kelek.

BU:

-John, the crystal back Cosmonaute is still available at some dealers. However, it is no longer in production.

Greg Buhyoff:

-I had two Navitimers and both had bezels that were way too tight. What is Breitling doing to check their quality assurance? By the way, the finish on your watches is really excellent.

BU:

-Greg, the bezel of the Navitimer must be of a certain tightness to assure water resistance. It’s not so much a question of quality control, but more of a personal preference

Greg Buhyoff:

-Thanks, Wendy, that is most helpful and is what I reasoned the answer might be. Thanks for your help and answer.

Bob Lowenthal:

-Wendy, speaking of Kelek, what are your plans for this company? The distribution here in the U.S. is most limited. Will Breitling dealers automatically carry Kelek?

BU:

-In respect to Kelek, we are not involved with their distribution, and have not been informed that we will be. The acquisition is still very recent; and it hasn’t
been settled as to how the distribution will be handled.

Tom P:

-Do any of the Navitimers use a Zenith movement? The split second chrono looks like it may.

BU:

-Tom, we do not currently utilize any Zenith movements.

John McSweeny:

-Wendy, recently I read a book on the history of Breitling by Benno Richter, I believe. The original Cosmonaute was shown. It basically was a 24-Hour Navitimer with black dial and appeared to have a steel mesh band. Typical of Navitimers
from that period, it had the AOPA (ed note: Aircraft Owners and Pilots Association) wings on the dial. My understanding was that the watch was made for Carpenter’s orbital mission and was marketed to the public immediately thereafter.

BU:

-John, the Cosmonaute was produced for Scott Carpenter and was used on his flight. It was marketed to the public shortly after. In 1952, Breitling was elected the official watch of the AOPA.

Bob Lowenthal:

-Wendy, what approach, if any, will Breitling be taking to curb the gray market in their watches?

BU:

-Bob, Breitling vigorously monitors the market worldwide verifying the serial numbers of watches to identify the suppliers of grey market watches. Our warranty policy states that only watches purchased from authorized dealers will be covered
under our warranty.

Tom P:

-What movement does the split second chrono Navitimer use?

BU:

-Tom, we are assuming you are referring to our Rattrapante. It is assembled with the Breitling calibre 34. This movement is a vintage calibre first produced in the early 1940’s.

Andy in Arizona:

-Wendy, you already advised me via Email that the only new bands that will fit my old Navitimers (#806) are the leather 22MM. Is there any plan to make a new Pilot or Navitimer bracelet that will fit your older models?

BU:

-Andy, at this time, there are no plans for new bracelets to be designed for our vintage watches.

Michael Friedberg:

-Wendy, I really respect Breitling products and appreciate your efforts to respond to public enquiry. But, if no question is off limits, I have one that may be a little touchy. I’ve seen a lot of Navitimer 1461/52’s offered at steep discounts (frequently less than 50% of U.S. list) and from authorized dealers. Now, its a great watch and even the European pricing doesn’t allow that. So, the logical supposition is that there’s some dumping or European transhipping going on. While most of us like good deals, this pricing seems to undercut everything. Is there any explanation as to how this model can have such crazy pricing?

BU:

-Michael, although we appreciate your enthusiasm, the 1462-52 appeals to a select group. We do not understand why the prices have been discounted in the manner you describe.

John McSweeny:

-Wendy, the Cosmonaute I bought is shown in the 1996 catalog (#105). It came with a leather band. I was thinking about buying one of those new Navitimer bands. Will these fit okay?

BU:

-John, the Navitimer bracelets will fit any of the models in the Navitimer family.

John McSweeny:

-Thanks, Wendy

Bob Lowenthal:

-Wendy, my understanding is that Rolex has recently instituted a policy whereby the retailer must advise Rolex of the name and address of the purchaser of every watch sold and Rolex then records same in their database. Presumably, this would prevent selling to unauthorized dealers. Any plans for you folks to do the same.

Jay:

-Bob, in a way Breitling does that already. If you send in your warranty card, they have you in their database. That is why we get great chocolate at Christmas from Breitling! Not only did I get one box, but I got TWO boxes since I bought my wife a Calistino as well. YUM!

Richard Paige:

-Hi Wendy…not being an authorized Breitling dealer, but having an interest in becoming one…I would like to know what kinds of criteria you look for when choosing a store to become an authorized dealer?

BU:

-Richard, our criteria are based on demand in the market, a store’s history and commitment to selling watches, financial standing, and brand image.

RCWilliams:

-Wendy, can you possibly shed any light as when we might see more Aerospace two-tone models? I have had one on order from my jeweler since early May and I’ve heard rumors it may be August before a shipment comes in. More specifically, I have ordered the two-tone green dial model and it seems there was an overwhelming demand for this specific model.

 

BU:

-RCWilliams, we currently have only the all titanium Aerospace with green dial in stock. We expect the two-tone shortly. Please Email us for more information.

Bob Miller:

-Wendy, I recently attended my son’s graduation at the Air Force Academy in Colorado springs and was delighted to see the Thunderbird pilots wearing a watch very similar to my own Aerospace!

John McSweeny:

-There seems to be a good deal of resistance on the part of most watch manufacturers to listing the manufacturer of the base movement. Your comments, Wendy?

BU:

-John, Breitling has no problem listing the manufacturer of our base movements. It is common knowledge many times anyhow.

Aristotle:

-What is the best way to service a watch under warranty? Mail the watch directly to Breitling or through a local dealer?

BU:

-Aristotle, we suggest you forward your watch using whatever method you find most convenient. We accept watches from consumers as well as stores.

Richard Paige:

-Wendy…the time is really sliding by…I know you talked about coming on for about an hour and we’re approaching that now. Is there anything you’d like to say to the Timezoners about Breitling in general or to us specifically?

BU:

-Richard, we have a few questions for all the Timezoners. The first is: What do you expect from Breitling in this forum?

Jay:

-Hopefully to get some new insight on what future products are going to be released.

Dennis:

-I expect more complicated watches, so far I have only seen the chronograph and, at most, a perpetual calendar. How about a minute repeater, tourbillion, etc.?

LO:

-Dennis, Breitling does offer a minute repeater in its newest Aerospace model. Although this may not be a grand complication of a mechanical timepiece, it is an interesting addition to a low cost titanium watch. A new Quantum Perpetual was introduced in Basel this year with a moonphase. There are several new pieces including the twin sixty that are interesting complicated movements.

John Appel:

-To find out Breitling’s philosophy and to gauge your response to consumers. I’m impressed!

Michael Friedberg:

-I can’t answer for all Timezoners, but I think that above all else there is a thirst for knowledge from Breitling. We like to get new model information and movement information especially. We already like your customer service responsiveness.

Aristotle:

-Information on watches past, present and future. Maybe that will be addressed in your upcoming Internet site.

John McSweeny:

-Wendy, what you did today was just great. In the future, you might choose a topic such as new developments, Breitling movements, etc. Start with a short presentation and then open it up for questions. Choosing a topic might help focusing the discussion. Thanks, Wendy, for coming on board and thanks, Richard, for setting this up.

BU:

-John, that is an excellent idea. I must confess today was rather overwhelming fielding such a variety of questions from so many individuals.

John McSweeny:

-Wendy, my pleasure. Since some of the last questions concerned Breitling movements, might I suggest that as a topic for our next chat?

Tom P.

-I just like to get answers on certain technical aspects of your watches. I am seriously thinking about purchasing a Navitimer in a few weeks but I’m not sure which model. I want to stay away from the Calibre 13 because I already have a watch with the Val 7750 movement. But there are so many others to choose from.

Greg Buhyoff:

-Movement information would be most helpful, Wendy. Thank you so much for joining us and good luck.

John Appel:

-Thanks Breitling, and Wendy, for providing us with this memorable chat!

Jay:

-Really, thank you for setting this up. It is a cool forum which I hope will be repeated in the future!

Greg Buhyoff:

-Thanks, Richard, you have a great thing here. Thanks also for your efforts.

Aristotle:

-Also anything relating to Breitling’s history in general. Once a Breitling fan, always a fan. Many thanks for your help, Wendy.

Bob L.

-We appreciate your candor, Wendy, and your interest. You are an honorary SWIS (ed note: Society of Watch Idiot Savants). Ask Richard Paige for your pin!

Richard Paige:

-Wendy, please feel free to say good-bye whenever you feel the need. I know you’re expecting your first child and I would like to congratulate you from all of us at Timezone.

Dennis:

-Thanks, Wendy, and good luck.

Jay:

-Wendy, good luck and thanks for your time!

Darrell:

-Congratulations, Wendy, and good luck.

Tom P.

-Wendy, I really appreciate you answering all of my questions. Good luck with the baby.

Aristotle:

-Also, please make sure that the day and time (ed note: of the next chat) is announced in the Timezone pages.

Andy in Arizona:

-Wendy, I have been very impressed by your personal responses to my inquiries via Email. I find this method of direct communication very satisfying (did your boss see that?). I think, in the forum you are doing a great service by simply monitoring complaints and responding before things get out of hand. By protecting Breitling’s reputation, you are enhancing my own feeling of satisfaction of owning your product. Your website should display Basil Fair information as soon as it’s released. Thanks for participating!

Gchow:

-Thanks for coming out today. It was an eye-opening experience to see Breitling willing to come out and meet the public.

BU:

-Thank you, Richard, for all your efforts. We’ve really enjoyed this time. Obviously, not all questions were answered, but we hope to be able to focus more in a future chat.

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